Cricut Gypsy

Posted on 16. Feb, 2012 by in Create

I recently had a problem with my Gypsy from Provo Craft.  I had just used it for a weekend crop in January and it worked fine.  I tried to load a few new cartridges and got the error message that the Gypsy could not read the cartridges, and it was odd that it couldn’t read all of them.  So I did an update thinking that the Gypsy needed new software to read these new cartridges.

But after I did the update, the power would not stay on.  I timed it, the power would stay on for 35 seconds.  So I didn’t know how to do an update without power!  At first, I thought it was the charger, you can’t tell if the battery is drained and you can’t tell if it’s charging.  I’ve seen Gypsy chargers for sale in the stores and wondered if this was happening for everyone and you had to replace the charger.  I even picked up one at Archivers at Easton because they are only $10 on clearance now.

So I emailed Provo Craft over the weekend, they aren’t open 24/7.  They sent a form letter stating to open the Gypsy sync software and click on Help, Gypsy Troubleshooting and answer the questions.  It took a few variation but I finally came up with this reformat option (basically answer NO to all the questions that the flippin’ thing isn’t working) and it tells you how to put the unit in “Recovery Mode”.  When I did this, the power stayed on.  It took over an hour to go thru the process, but it did finally update.  I have not tried to load the cartridges yet, but the last time I updated the Gypsy I was able to load the CMTH Art Philosophy cartridge that would not previously load.

Ok, now on the Cricut site, they have this statement:

Gypsy device version .0227 temporarily unavailable – February 14, 2012

As many of you know, we posted a new Gypsy device update (version 0227) on February 9th . While most customers were able to update successfully, we found that a few customers were experiencing problems with this version. We have temporarily removed version .0227 from Cricut Sync. We have our engineering team reviewing the issue. We will provide a new version as soon as it becomes available. In the meantime, we have placed version .0211 on Cricut Sync. We apologize for any inconvenience this may cause. We will post an update as soon as we have it!

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